{"id":2173,"date":"2025-10-14T09:10:27","date_gmt":"2025-10-14T08:10:27","guid":{"rendered":"https:\/\/www.whiskyflavour.com\/faq\/"},"modified":"2026-09-28T13:50:13","modified_gmt":"2026-09-28T12:50:13","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.whiskyflavour.com\/de\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Everything you need to know before you order our <a href=\"https:\/\/www.whiskyflavour.com\/shop\/whisky-subscription-tasting-box\/\">whisky subscription box<\/a> \u2014 what&#8217;s inside, how shipping works to the US, Canada and the rest of the world, and how to manage your account. Looking for a one-off gift instead? See the <a href=\"https:\/\/www.whiskyflavour.com\/shop\/whisky-advent-calendar\/\">Whisky Advent Calendar 2026<\/a>.<\/p>\n\n<h2 class=\"wp-block-heading\">The Box<\/h2>\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-how-it-works\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">How does the Whisky Flavour subscription work?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>It is super easy. Here&#8217;s how:<\/p>\n<ol>\n<li><strong>Select Your Favourite Whiskey Box Subscription<\/strong>: decide which ages of whiskey you would like in your miniatures and select the tasting box that matches your preference.<\/li>\n<li><strong>Place Your Order<\/strong>: each box contains at least 4 miniatures. Complete your purchase and provide the necessary information.<\/li>\n<li><strong>Receive and Enjoy<\/strong>: you will receive your whiskey box and be able to taste the different whiskies. We never repeat the same miniature bottles, ensuring a unique tasting experience each time.<\/li>\n<\/ol>\n\n<\/div>\n<\/div>\n<div id=\"faq-what-comes-in-each-box\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">What exactly comes in each box?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Each box contains 4 original branded whisky miniatures from distilleries around the world \u2014 Scottish, Irish, American and many others. They can be a total mystery, or you can email us your flavour preferences and we will keep them in mind when selecting your drams. We never repeat the same miniature. The drams arrive in a modern, minimalistic wooden box made with local producers and woodcrafters, sturdy enough to protect the miniatures in transit and designed to be reused afterwards. The full box weighs about 1.5 kg.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-how-many-miniatures\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">How many whiskey miniatures will I receive?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Inside every whiskey subscription box, you will find at least 4 original whiskey miniature bottles. Occasionally, you might find more, depending on the value of the miniature bottles.<\/p>\n<p>Sometimes, we just want to surprise you!<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-price\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">How much is the whisky subscription box, and what does the price include?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>The <a href=\"https:\/\/www.whiskyflavour.com\/shop\/whisky-subscription-tasting-box\/\">whisky subscription box<\/a> is \u20ac60 per month. You can choose a 1-month, 3-month (\u20ac180), 6-month (\u20ac360) or 12-month (\u20ac720) plan \u2014 the price per box is the same on every plan. The price includes the 4 whisky miniatures and the reusable wooden box. Shipping is calculated at checkout based on your delivery address; US and Canadian customs duties, where applicable, are the recipient&#8217;s responsibility.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-gift\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Can I offer a whiskey box subscription as a gift?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Absolutely! Please contact us first so we can ensure the tasting box is delivered as a gift.<\/p>\n<p>A subscription from Whisky Flavour will certainly be appreciated by your loved ones, friends, or colleagues. We believe it is a great gift for whiskey lovers, and the packaging is excellent.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h2 class=\"wp-block-heading\">Shipping<\/h2>\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-ship-us-canada\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Do you ship to the US and Canada? Which countries?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>We ship worldwide, including the US and Canada; some countries restrict alcohol imports \u2014 customs duties are the recipient&#8217;s responsibility.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1520000000000\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">To what countries do you ship it? And when will I receive my Whisky Tasting Box?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>We ship worldwide! So, the delivery time will change according to the address you provided. We ship from Portugal, and it usually takes between 5 and 10 business days to get to you!<\/p>\n<p>We advise you to place the order before the 24th of any month, since we dispatch all the orders by the 7th of the following month.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-when-receive\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">When will I receive my whiskey subscription box?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Depending on your country, it can take from 5 to 10 business days for you to receive your whiskey box subscription.<\/p>\n<p>You have to place your order by the 24th of each month. All orders are dispatched by the 7th of the following month.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-shipping-methods\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">What shipping methods are available and how much are the shipping costs?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>We ship worldwide and always process your package with registered mail so you can track your order. Please note that shipping costs may vary, so you should check the exact shipping cost at checkout.<\/p>\n<p><strong>Important<\/strong>: We do not assume responsibility if your country has strict policies regarding food and alcoholic beverage transactions. Make sure to verify your country&#8217;s regulations before placing an order.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-track\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">How can I track my order?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Since all orders are sent through registered mail, you will receive an email with the information necessary to track your order.<\/p>\n<p>If you still have questions, you didn&#8217;t receive the email, or you don&#8217;t know how to proceed, please contact us.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1520000000001\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Can I track my order?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Yes! We will ship your whisky tasting box through registered mail, and you&#8217;ll receive an email with the necessary link and code to follow the journey of your whisky box.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-not-received\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">What should I do if I don&#8217;t receive my order?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>If you don&#8217;t receive your whiskey box subscription, please contact us as soon as possible. We will verify what happened and assist you in resolving the issue.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h2 class=\"wp-block-heading\">Your Account<\/h2>\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-cancel-pause\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Can I cancel or pause my subscription?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Yes. You manage your subscription yourself, at any time, from your account on our website \u2014 cancel, pause or change your plan whenever you like.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-age-verification\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Is there an age verification?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>You must be of legal drinking age in your country to order; by placing an order you confirm this (see our Terms). Carriers may require an adult signature on delivery.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p class=\"wp-block-paragraph\">Still have a question? Send us an email and we&#8217;ll get back to you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Everything you need to know before you order our whisky subscription box \u2014 what&#8217;s inside, how shipping works to the&#8230;<\/p>\n","protected":false},"author":1,"featured_media":37768,"parent":0,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2173","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.whiskyflavour.com\/de\/wp-json\/wp\/v2\/pages\/2173","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.whiskyflavour.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.whiskyflavour.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.whiskyflavour.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.whiskyflavour.com\/de\/wp-json\/wp\/v2\/comments?post=2173"}],"version-history":[{"count":2,"href":"https:\/\/www.whiskyflavour.com\/de\/wp-json\/wp\/v2\/pages\/2173\/revisions"}],"predecessor-version":[{"id":87145,"href":"https:\/\/www.whiskyflavour.com\/de\/wp-json\/wp\/v2\/pages\/2173\/revisions\/87145"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.whiskyflavour.com\/de\/wp-json\/wp\/v2\/media\/37768"}],"wp:attachment":[{"href":"https:\/\/www.whiskyflavour.com\/de\/wp-json\/wp\/v2\/media?parent=2173"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}